How is Northpole.com currently funded?
Northpole.com is maintained by Northpole Productions, LLC, which is owned by a sole proprietor who personally funds the site out of his love for Christmas. However, since the cost of running the site for millions of visitors has risen so much over the years, it has become too much for one person to finance purely as a passion project.
Why should I support Northpole.com and where will my money go?
Since 1996 Northpole.com has been making your Christmas season magical with loads of fun activities, including letters to Santa, festive recipes, and holiday stories. Over the years we have added new features, such as Christmas crafts, educational activities, gift ideas, and much more. The site has always been completely free, but the cost of running and hosting the site for millions of visitors rises each year. Financially supporting Northpole.com will help ensure that the site stays online for years to come.
Your financial support will be used to cover overhead costs—web servers, hosting fees, salaries for our two employees, and the like. If we receive financial support beyond what is necessary for our base overhead, we will be able to enhance existing features and add new features to the site.
How can I financially support Northpole.com?
You may provide support using any major credit or debit card via PayPal or Amazon Pay. If you wish to provide support by check, please make the check payable to “Northpole Productions, LLC” and send it to the address below. Please do not send cash through the mail.
Northpole Productions, LLC
1300 Ridenour Blvd NW
Suite 210
Kennesaw, GA 30152
USA
What is your supporter privacy policy?
We vow to protect the privacy of our supporters, and we will not share, sell, or trade your contact information (including email address) with anyone. Please see our Supporter Privacy Policy for more information.
What is your refund policy?
If you wish to have your financial support refunded for any reason and paid via PayPal or Amazon Pay, please email supportingsanta@northpole.com with the following information:
- Full name
- Date of payment – All refund requests must be made within 30 days of payment
- Amount given
- Payment method used (PayPal or Amazon Pay) – Do NOT include credit card numbers
- Country
- Reason for the refund
Processing times for refunds may vary depending on the payment method used. Also, some additional information may be required in order to process your refund.
Please note: We cannot issue refunds for financial support made via check.
Is Northpole.com a non-profit?
No, Northpole.com is not a non-profit.
Is my financial support tax deductible?
No. Since Northpole.com is not a non-profit, your financial support is not tax deductible.
How can I contact Northpole.com?
For the quickest response, please fill out our contact form. To contact us via mail, send your correspondence to the address below:
Northpole Productions, LLC
1300 Ridenour Blvd NW
Suite 210
Kennesaw, GA 30152
USA
How else can I support Northpole.com?
Bring a bit of the North Pole home by purchasing our Raymond Plush Toy & Coloring Cards Gift Bundle.
Snuggle up with your children and read 20 festive stories about Santa Claus, the elves, and the reindeer up at the North Pole in our North Pole Christmas Stories App for iPhone and iPad.
For those of you who are crafters, you could also purchase our Christmas cut & sew plushies on Spoonflower.com.
If you have another idea on how you would like to support Northpole.com, feel free to contact us.